To report an abandoned shopping cart, call Public Works at (925) 516-6000 or submit a Service Request.  Please give street address or closest cross street/location and which store the cart belongs to if known.

To report a loose, aggressive or dead animal, call Contra Costa County Animal Services at (925) 608-8400, Tuesday - Friday, 8:00 a.m. - 9:00 p.m. and Saturday, 8:30 a.m. - 5:00 p.m. For after hours or holidays, call Sheriff's Office Dispatch at (925) 646-2441. Please give street address or closest cross street/location and animal type if known.

The City of Brentwood is proud to have a Graffiti Removal Program. If you happen to see graffiti, please call Public Works at (925) 516-6000 or submit a Service Request. For after hours or weekends, call Police Dispatch at (925) 809-7911.

The majority of graffiti is marked by vandals, also know as taggers. Most are motivated by the need to be recognized. Removing graffiti immediately from the tagged site will let vandals know they are wasting their time and materials. Please help in keeping our community clean. Report graffiti as soon as it is spotted.

Street Maintenance is responsible for repairing potholes in City-owned public streets. Private streets are typically maintained by the homeowner or through the Homeowners' Association. To report a pothole, call Public Works at (925) 516-6000 or submit a Service Request.

During storm events, Brentwood residents may utilize the City's self-filling sandbag station located adjacent to the City's Recycled Water Fill Station located by 2251 Elkins Way.  Sand, sandbags and shovels are supplied, while supplies last.  There is a 10 bag limit per household.  Additional sandbags can also be picked up within Contra Costa County at the locations listed on the CCC Public Works website.

Residents may report flooding to the Public Works Department at (925) 516-6000, or after hours to Police Dispatch at (925) 809-7911.

To report any sidewalk, curb or gutter damage, call Public Works at (925) 516-6000 or submit a Service Request. Staff will investigate the damage to determine if repairs are the responsibility of the City or property owner.

The property owner is responsible for maintaining the sidewalk fronting their property per City Ordinance 12.12.010. Prior to replacing the sidewalk, an Encroachment Permit application will need to be completed and submitted to the Public Works Engineering.

The City can request PG&E to install a streetlight if utility poles exist. Prior to this request, residents in the vicinity of the proposed streetlight need to agree, in writing, with its placement, and submit the request to the Engineering Division at (925) 516-5420. Construction costs for additional or increased lighting shall be the financial responsibility of the requesting neighborhood.

Public Works is responsible for storm drain inlet and main line cleaning. If you notice an inlet is blocked, or storm water is not draining from a street, call (925) 516-6000 or submit a Service Request to report flooded locations or problem areas. For after hours or weekends, call Police Dispatch at (925) 809-7911.

If a streetlight is burned out, flickering or stays on during the day time, call Public Works at (925) 516-6000 or submit a Service Request. If possible, make note of the specific location and pole number when notifying the City to help expedite the repair. The City will determine the responsible maintenance party, whether it be the City, PG&E or the developer in the case of new subdivisions.

Street Maintenance is responsible for replacing or repairing City street signs and traffic markings. To report a missing or damaged sign, call Public Works at (925) 516-6000 or submit a Service Request.

City streets are swept once every two weeks. The City maintains a regular Street Sweeping Schedule to assist residents to plan accordingly.  To find your street sweeping day, utilize the Address Lookup feature on the City's home webpage.  To report a missed street or to request a street to be swept, submit a Service Request. For questions regarding the schedule, call Public Works at (925) 516-6000.